Reference

What You Agree To When You Use u998

Your account with u998 is governed by the terms on this page. Access to our lobby, including live tables, slots and sports markets, is available only where local law and your eligible region permit it. Read these terms before you start.

Pakistan-applicable termsAccount rules and conductJazzCash, Easypaisa, Raast deposit conditionsData and privacy rightsJurisdiction-dependent access

Explore the Lobby Read FAQ

How Our Policy Applies to Your Account

u998 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account and deposit using JazzCash, Easypaisa or Raast, you accept these terms in full. Our policy covers how your account wallet is managed, how transactions are recorded, and what conduct is expected in the lobby. Any deposit made through a local payment

1
rail is final once confirmed by the payment provider — disputes must be raised within the timeframe shown on your transaction screen. Withdrawals go back to the same payment method used for the original deposit, and your account name must match the mobile wallet registered under
2
that number. We do not allow duplicate accounts; if two accounts are detected under the same identity or payment number, both may be suspended pending a review. Access to sports markets, including cricket-led categories covering PSL and international fixtures, is subject to the availability rules in
3
your region. Game categories, including Crash Pakistan Arena and Andar Bahar Live Table, carry their own session terms visible before you enter each room. These terms may be updated; the version shown at login is the one that applies to your current session.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your data is held only as long as your account is active or as required by applicable financial record-keeping rules. You can request a summary of what we hold by contacting support with your account ID. All account sessions are protected by OTP verification tied to your registered mobile number — the same number linked to your JazzCash, Easypaisa or Raast wallet. We use SSL encryption across all pages and do not share personal data with third parties outside the scope described in these terms.

OTP Account Verification Every login and withdrawal triggers an OTP to your registered mobile number. This ties your account session directly to the wallet number you used at registration, reducing unauthorised access.

Data Retention Policy We keep your account data for as long as your account is active. Once closed, data is retained only where financial or legal obligations require it, then removed from active systems.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can manage cookie settings from your browser, though disabling them may affect account functionality.

Request Your Data You have the right to request a copy of the personal data we hold on your account. Contact support via live chat or email with your account ID, and we will respond within the timeframe stated in the policy.

POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about your account terms, a payment dispute or a data request, reach us through any of the channels below. For wallet-related concerns involving JazzCash, Easypaisa or Raast, have your transaction reference ready before you contact us — it speeds up the review considerably.

Common Questions About Our Legal Terms

These are the questions we hear most often from accounts in Pakistan. If something is not covered here, our live chat team can walk you through the specific section of the policy that applies to your situation.

Yes. Access to our lobby, sports markets and casino rooms is only available where local law in your region permits it. You are responsible for checking whether your use complies with applicable local rules.

Yes, but you need to act quickly. Raise the dispute through live chat with your transaction reference and the time of the transfer. Deposits confirmed by the payment provider on their end are treated as received.

Withdrawals via JazzCash, Easypaisa or Raast are released only to the wallet registered under your account name. A mismatch triggers a manual identity check before the payment is processed.

Contact our support team via live chat or the support email with your account ID. Include the words 'data request' in your message so it routes to the right team. We respond within the stated policy timeframe.

One account per identity is the rule. If we detect two accounts linked to the same name, national ID or mobile wallet number, both accounts may be suspended while we carry out a review.

Terms are updated when our operations or regional rules change. The version shown at your login screen is the one that applies to your current session. We aim to notify active accounts of material changes by message.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoRoulette SpeedBoost InfoAbout Us

What You Agree To When You Use u998

How We Protect Your Account and Data

How to Reach Us About Legal Matters

Common Questions About Our Legal Terms

01 Does Pakistani law affect my access to u998?

02 Can I dispute a JazzCash or Easypaisa deposit that did not credit?

03 What happens if my withdrawal name does not match my wallet?

04 How do I request a copy of my personal data?

05 What is u998's policy on duplicate accounts?

06 How often are these terms updated?

Legal

Related pages

Related pages